Chipotle Mexican Grill

My carnitas bowl was good. The tortilla that my husband had was hard to chew. The portions were pretty good. Kaleah (name on the receipt) was the cashier. She seemed inconvenienced when we asked for cups. My husband said the manager was not friendly either. The outside area had a lot of litter everywhere.

I’m sorry to have to say this I’ve been in a restaurant business for 20 years but I ordered two burritos to go. The staff had an attitude because there was a long line and they were busy and it was only 9 PM. The place doesn’t close until 11 PM so II’m sorry I don’t see why they were so frustrated but The worst thing about it they served me cold meat cold tortilla shells for my burritos and it was absolutely unacceptable. I try not to post negative post because I understand sometimes, but there was no greeting. No customer service no smiles no anything. It was like they were irritated because they were busy Very bad experience. I’m home now, Reheating my burrito in the oven. I should’ve just cooked something myself.

Out of white rice, out of carne asada, out of chicken, out of watermelon lemonade. One person making food, one ringing up - line of at least 10 people.